Inland Valleys Association of REALTORS®

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APRIL 2008

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FAQs

How do I update my key if it was not placed on the cradle the previous evening?

What member ID number do I use to log in to CAR and access Winforms®?

How do I change my new office information in Winforms®?

Why can't I import an agents ID when changing my listing information for a close of escrow?

FAQs

Q.1. How do I update my key if it was not placed on the cradle the previous evening?

Instructions for D-Key
1) Press the enter button-the key will read KEY IS EXPIRED UPDATE NOW. 2) Scroll down 5 times using the down arrow-the key will read MANUAL E-SYNC. 3) Press the enter button-the key will read PLACE KEY IN CRADLE, place key in cradle to begin update.

Instructions for E-Key
1) Press the home button on your Palm Pilot 2) Find E-Sync and press with stylus. 3) Place the shell in cradle and Press E-Sync. E-Key will begin to update.

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Q.2. What member ID number do I use to log in to CAR and access Winforms®?

Your member ID is your NRDS (National REALTOR® Database System) number. If you do not know your NRDS ID number, you will need to call your Local Association.

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Q.3. How do I change my new office information in Winforms®?

Go to: www.zipform.com. Click on the Support link located at the top of the page and then click on Company Information Change.

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Q.4. Why can't I import an agents ID when changing my listing information for a close of escrow?

Check your computer system, you may have the POP UP window blocked.

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